Customer Service

Robomove can provide assistance and technical support for a series of customized services upon request

24/h/day customer support

We can provide service 24h/day 7days/week to support our customer in the better way with quick feedback and issues solution

Remote Assistance

For problem solution Robomove also offers remote assistance with technical help desk

Maintenance service

Routine or extraordinary maintenance interventions are carried out to solve any problems due to wear and / or operation that may have caused plant shutdowns or other types of problems

Preventive maintenance

To eliminate downtime and costly repairs, Robomove can offer a preventive maintenance planning systems according to customer needs

On site service

With our engineers we can offer quick-reply assistance service on-site

Medium/long terms assistance on-site

 Robomove offers services for medium / long periods of on-site technical assistance according to customer needs

Training

We offer on-site training internships for plant operators, for maintenance operators on software management, plant management, routine and preventive maintenance.

Spare part service

We manage the supply of spare parts as well as the repair of those parts that do not need a replacement